Privacy Policy

§1. General provisions

This Privacy Policy applies to users of the Website available at: https://booking.nanoapart.pl/ and is effective from March 1, 2025.

The Administrator of the Website and the controller of personal data is Solarento Sp. z o. o. with its registered office at ul. Puławska 2, 02-566 Warsaw, entered into the National Court Register under the KRS number: 0001135785, REGON: 540044315, NIP: 5214091876 (hereinafter referred to as the "Administrator" or "We").


§2. Personal data

In connection with the implementation of the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR), we inform you that we process personal data for the following purposes:

  • performance of a contract or taking action at the request of the data subject before concluding a contract (legal basis: Article 6(1)(b) of the GDPR),
  • handling inquiries (Article 6(1)(f) of the GDPR),
  • handling complaints and claims (Article 6, paragraph 1, letter b of the GDPR),
  • storing documentation and fulfilling the legal obligations incumbent on the Controller (Article 6, paragraph 1, letter c of the GDPR),
  • sending the newsletter (Article 6, paragraph 1, letter a of the GDPR),
  • monitoring and improving the quality of services provided, including sending requests to complete a survey or provide answers regarding the quality of services (Article 6, paragraph 1, letter f of the GDPR),
  • displaying personalised commercial information on social media platforms (Article 6(1)(a) of the GDPR).

Providing personal data is voluntary, but necessary to use the services. Where consent is required, it is provided voluntarily by checking the appropriate box.

If the data subject has consented to the processing of personal data (Article 6(1)(a) GDPR), the data is processed until the consent is withdrawn. After this period, information regarding the consent granted may be archived for the purpose of establishing, pursuing or defending legal claims.

In other cases, data is processed for a period justified by the purpose of processing, such as fulfilling a contract, responding to an inquiry, or fulfilling legal obligations. The data retention period also depends on the ability to establish, pursue, or defend claims and obligations arising from tax and other applicable regulations.

You can withdraw your consent at any time by sending an e-mail to: kontakt@solarento.com.

Every data subject has the right to access, rectify, erase or restrict the processing of their personal data, as well as the right to object, the right to data portability and the right to lodge a complaint with the supervisory authority.

Transaction data, including personal data, is provided directly by the user to the payment service provider.

Website visitors can complete a form and subscribe to the newsletter, providing an e-mail address and/or telephone number, which constitutes the basis for automatic contact.

Website visitors may also consent to the Administrator conducting advertising campaigns on social media based on their e-mail address.


§3. Data recipients

The Administrator utilizes the services of programming companies and IT system maintenance entities with whom appropriate agreements have been concluded governing data processing and confidentiality. Personal data is not disclosed, and these entities are not authorized to process it in any manner other than specified in the concluded agreements. If these entities obtain access to the data, they may process it solely for the purpose of properly providing the services.


§4. Cookies

Cookies are sent to web browsers, then saved in the device memory and read by the server each time you connect to the Website.

Storing cookies does not enable the Administrator to access the user's private device or read any data other than that stored in cookies.

The Administrator uses technical cookies that enable proper use of the Website, remembering user settings and generating basic statistics.

Cookies and data collection technologies are also used to analyze website traffic, optimize its performance, and display tailored messages and offers. Users can consent, refuse consent, withdraw consent, or manage cookie settings.

The Administrator uses the following services:

  • multimedia services: YouTube,
  • social and integrated services: Facebook,
  • content sharing services: WhatsApp, Instagram,
  • statistical services: Google Analytics, Meta Pixel,
  • other services: Google Maps.


§5. Technical requirements of the Website

Limiting the storage and access to cookies on the user's device may result in some of the Website's functions not functioning properly.

The Administrator is not responsible for the incorrect operation of the Website's functionalities if the user limits the ability to save or read cookies.


§6. External links

The Website, including articles, entries, publications, and user comments, may contain links to external websites with which the Administrator has no cooperation. These links, as well as the pages or files they lead to, may pose a security risk to the user's device or data. The Administrator is not responsible for content located outside the Website.


§7. Changes to the Privacy Policy

The Administrator reserves the right to change this Privacy Policy at any time without prior notice to users regarding the processing of anonymous data or the use of cookies.

The Administrator also reserves the right to change this Privacy Policy regarding the processing of personal data. Users with a user account or subscribed to the newsletter will be notified of changes electronically within 7 days of their implementation. Continued use of the services constitutes acceptance of the amended Privacy Policy. If the changes are not accepted, the user is required to delete their account or unsubscribe from the newsletter service.

Any changes to the Privacy Policy will be published on this subpage of the Website and will come into effect upon their publication.


§8. Essential Cookies

Necessary cookies are required for the proper functioning of the services available on the Website, enable users to browse offers and make reservations, and support security mechanisms such as user authentication and fraud detection. These cookies do not require user consent.


§9. Analytical cookies

Analytical cookies enable the collection of information about how the Website is used in order to optimize its performance and adapt it to user expectations. By accepting these cookies, you consent to the processing of data regarding user activity for analytical purposes.



§10. Marketing cookies

Marketing cookies enable the display of marketing content tailored to the user's preferences and the provision of information about offers that meet their interests. This includes information about the user's activity, as well as the products and services of the Administrator and third parties. Consenting to these cookies means that user data may be used to personalize advertising and analyze the effectiveness of marketing campaigns.